Return & Exchange

To ensure a smooth process, please review our standard guidelines:

Timeframe

Return or exchange requests must be submitted within 7 days of receiving your package.

Condition

Items must be in their original condition (unworn, unwashed, and with all tags/packaging intact).

Defective Items

If you received a damaged or incorrect item, we will cover all shipping costs for the exchange.

Change of Mind

For non-quality related returns, the customer is responsible for the return shipping fees.

Returns & Exchanges via WhatsApp

To expedite your request, please copy and fill out the template below, attach the required photos, and send them to our WhatsApp customer service line.

Please copy from here:

Order Number:

Customer Name:

Reason for Request: (e.g., Defective item / Wrong size / Change of mind)

Request Type: (Return / Exchange)

Description: (Please briefly describe the issue)

[Please attach 2-3 clear photos of the product and the shipping label]

Contact Us via WhatsApp